Cellaring Policy
If the customer does not declare a value for wine delivered to Tingley Cellars LLC when delivering the wine, we will assign a presumed value of $12.99 per bottle regardless of capacity.
Storage rates are as follows.
We currently offer storage at a per bottle rate. We are not offering discounts by the case. We charge a retrieval fee when you reclaim custody of a bottle, to cover the cost of finding and extracting the bottle from our cellars, which feature proprietary technology that maximizes our storage capacity while securing your wine. All pricing is in USD.
750mL bottles: $1.25 per bottle per month. Retrieval fee: $2.50
1.5L bottles: $3.25 per bottle per month. Retrieval fee: $4.50
3L and other formats: $5 per bottle per week. Retrieval fee: $15.50.
Note that there is an additional one-time surcharge of $39.95 for any bottle with a label that has been modified, marked, signed or graffitied.
There is a minimum storage commitment of at least 16 months per bottle calculated from the date at which Tingley Cellars LLC established custody of that bottle. You may retrieve a bottle in storage with us at any time prior to the 16 months by paying the cost of the minimal storage period and the retrieval fee.
Asset Seizure
By storing wine with us, you consent to our revised asset seizure policy: from time to time, we may elect to seize your wine to facilitate consolidation of our storage inventory, due to breakage/leakage, or for any other purpose. Tingley Cellars LLC will reimburse you a fair market price for any wine seized. We calculate this fair market price via a holistic process that considers the price assigned at the beginning of storage and an assessment of current market trends, using a proprietary pricing algorithm that we do not disclose.
Customers whose magnum (or greater volume) bottle has been subject to the seizure process are entitled to rights additional to those enumerated above, given the robustness of their partnership with Tingley Cellars LLC. Such customers may request a witness statement summarizing the circumstances of seizure and a set of tasting notes of the bottle seized (limited to magnum or greater volume bottles).
If the tasting notes are not as expected, the customer may lodge an in-person complaint at our Delaware address of business. However, the customer must note that this action is undertaken at their own risk. Tingley Cellars LLC is not responsible for acts of God, including (but not only) inclement weather, or for acts of man in response to acts of God, including (but not only) lack of staffing and other interruptions to ordinary business proceedings.
Asset Seizure Appeals Process
As of October 10, 2011 we no longer have an appeals process for wines seized through the above asset seizure policy. By storing wine with us after October 10, 2011 you consent to the above seizure policy and consent that any seizures are final and cannot be appealed. For any bottles stored with Tingley Cellars LLC prior to October 10, 2011 and subsequently seized, that seizure can be appealed via the legacy appeals process with Booz Allen Hamilton as the appeals administrator.